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  • 🚨 New FCC Ruling,💡Business Innovations &🌟Why Gen Z is All-In?

🚨 New FCC Ruling,💡Business Innovations &🌟Why Gen Z is All-In?

Plus: 🛠️ AI tools to Elevate Your Business Performance

Welcome to Another Issue of
AI for Business

How’s your weekend going?

Today, we're unpacking a pivotal FCC decision, showcasing AI's transformative role in business, and revealing Gen Z's enthusiastic leap into AI technologies.

We're highlighting how global organizations are leveraging AI for workplace surveillance, culinary innovation, and sustainability efforts.

Plus, let’s explore what bread made by AI (love) tastes like.

Read time: 4-5 minutes

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What happened: The FCC has unanimously adopted a Declaratory Ruling that classifies calls made with AI-generated voices as "artificial" under the Telephone Consumer Protection Act (TCPA).

Deets:

  • This effectively makes AI-generated voice robocalls illegal.

  • The ruling aims to protect consumers from deceptive practices, and enforcing stricter compliance with telecommunications regulations.

How it might impact you: Businesses that use automated calling systems, especially those incorporating AI-generated voices, must now ensure their operations are in full compliance with the TCPA. This ruling necessitates a review and possible overhaul of how businesses use automated calls for marketing, customer service, or other communications.

How you can apply it: You can explore alternative technologies and communication strategies that comply with the TCPA while still reaching their audience effectively. For example, SMS messaging, email marketing, and human call centers might become more prominent.

What happened: Generative AI is transforming business operations, unlike previous tech advances that fueled consumer startups, as companies apply it across functions like customer service, software development, sales, and marketing to optimize workflows.

And: Specifically, it is being used for customer service summarization, aiding software development, drafting customized HR communications, assessing patentability, and generating content.

But… What is Generative AI and how is it different from AI?

How it might impact you: Generative AI can boost productivity by automating manual processes so employees can focus on high-value work, transform roles like customer service, HR, and finance by generating content like summaries and reports, but businesses risk falling behind competitors who utilize it to work more efficiently if they fail to adopt it.

How you can take advantage of it: You can take advantage of generative AI by using it to summarize customer service conversations instead of manual note taking, let HR draft customized emails and communications, assess if innovations can be patented quickly in R&D and product development, and generate content like reports and presentations to free up your employees' time.

What happened: Gen Z students and grads are eager to learn and use generative AI like ChatGPT in school and their careers, taking classes on it, believing it will give them a job market edge over older generations, and exhibiting greater comfort with AI in surveys compared to older adults.

How it might impact you: If you’re a type of business that doesn't implement generative AI into your system, you may struggle to attract and retain Gen Z workers, as candidates will expect AI tools at work; not providing access could hurt recruiting or retaining them.

What you need to do: Offer AI training and tools like ChatGPT to get Gen Z workers up to speed quickly, let them experiment with implementing AI to improve workflows, consult them on integrating AI into the workplace, highlight use of AI as a recruiting perk, and stay on the cutting edge of AI to attract Gen Z talent.

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How global organizations are applying AI in tangible ways and seeing results.

Discover how leading companies are harnessing the power of artificial intelligence to drive innovation, enhance operational efficiency, and create groundbreaking products:

1. 🕵️‍♂️ Enhancing Workplace Integrity

Move: Major corporations like Walmart, Delta Air Lines, and Starbucks are leveraging AI technology from a startup named Aware to monitor employee communications on platforms such as Slack and Microsoft Teams.

Action: For businesses looking to enhance their governance, risk, and compliance frameworks, integrating AI tools like Aware can help you gain real-time insights into workplace sentiment, identify potential risks, and foster a safer, more inclusive work environment.

2. 💖 Making Unique Innovations

Move: Japan's oldest bakery, Kimuraya, in collaboration with NEC Corp, has introduced "Ren AI Pan" or "AI Romance Bread," a unique blend of technology and culinary art.

Using NEC's AI, Kimuraya distilled romance into five emotions—first encounter, first date, jealousy, heartbreak, and mutual love—by analyzing TV show dialogues and song lyrics. These emotions were then transformed into five unique steamed bread flavors, each capturing a different facet of love in every bite.

Action: For businesses in the food and beverage industry, this innovative approach highlights the potential of AI to create unique product offerings that resonate with consumers on an emotional level.

Consider exploring how AI can be utilized to analyze trends, preferences, or sentiments in your market segment, leading to the development of products that not only meet but also evoke emotional responses from your target audience.

 3. 🌿 Harnessing AI for Sustainability

Move: Amazon is pioneering the use of artificial intelligence (AI) to meet its ambitious Climate Pledge of achieving net-zero carbon by 2040.

Through a blend of AI and machine learning (ML), Amazon is innovating across various fronts—from optimizing packaging to reducing food waste and improving energy efficiency in its operations.

Action: Businesses across all sectors can take inspiration from Amazon's approach to integrating AI into their sustainability strategies. Consider exploring AI-driven solutions for packaging optimization, waste reduction, and energy management.

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(Our Top 5 Weekly AI Picks)

Elevate your business performance with AI

These innovative AI solutions are designed to enhance team collaboration, streamline tasks, and optimize decision-making.

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  • Perplexity AI: Get the gist of any article, page, research paper, or website with just a single click.

  • Fliki: Allows you to generate a wide range of videos to suit various purposes. You can generate educational videos, explainers, product advertisements and more.

  • Orai: Sound more confident and become powerful public speakers

  • Rapid: Manage applications, subscriptions, and API keys using a single dashboard.

  • Dexa: Explore the knowledge of trusted experts, that was previously locked in podcasts.

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Until next time…

Join our private AI group on Facebook and explore more resources and get involved with our community 🤓 

Thanks for reading! 🥰

As always, I'd love to hear your thoughts, questions, or ideas. Don't hesitate to hit 'Reply' and share your insights with me!

Your friend,

Brian Hanson

CEO / Founder

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